The Datai Langkawi

Ashley Koay

Our yearly staycation place since 2022 and couldn't deny they have the best beach in whole Langkawi. My kids used to say "we go Datai rather than we go Langkawi". Datai has become the destination than just a resort. However we observed the drop in services and management impose new changes year by year. 1. Additional charges on inroom dining: It used to be no additional charges on inroom service if you order from thai restaurant and now they impose rm5 on every dishes 2. The Datai inroom snacks used to be in more premium packaging and it was complimentary. However now it is rm25 per snack. Also rm30 on their miniature alcohol which was complimentary before 3. Late check out was at their most thoughtful gesture if you have late flight, however we have been told it is not possible anymore due to new policy. They were nice to put us till 3pm since we were not being notified upon booking our return flight. 4. Huge standard drop in their morning breakfast ala-carte menu. It used to be generous portion on premium ingredients like foie gras and smoked salmon. This trip, we were shocked on how far they took their cost cutting (see pic) 5. Room: we stayed at 202 and it was too near to the buffet breakfast area, the noise of workers pushing trolley, foot steps started as early as 6.30am. Sound proof was bad as well, we can hear conversation at the coridoor. Last, Datai still our to-go place when we are in Langkawi, for their beach and activities. Hope the new management (heard there's a change on new team since the old GM got promoted), look into the tiny gesture Datai used to give which hold a special memory and positive word of mouth to guests, if those to be removed and more rules and regulations imposed, it defeats the original Datai Gem.

YK

The Datai Langkawi is an exceptionally well-maintained resort that perfectly balances luxury and nature. The property is surrounded by pristine rainforest, and it’s clear that great care is taken to preserve the environment. Everything is spotless and peaceful you can see monkeys up close and spot rare birds throughout the area. The golf course is so beautiful it almost feels unreal. The beach area is stunning, and the staff there are truly wonderful so kind and thoughtful. They even went out of their way to get lychees for me, even though they weren’t available at the time. That kind of effort shows how dedicated they are to making guests feel special. A perfect example of sustainable luxury, The Datai is a place where you can relax completely while surrounded by nature and genuine hospitality.

Lennart Franke

We stayed at The Datai Langkawi for four nights and were 100% convinced. Anyone who loves the rainforest must experience this resort. Its location on a secluded bay with no other hotels or houses is simply unique. I would particularly like to highlight the free guided tours of the rainforest by Hamish, whose enthusiasm for the resort's natural surroundings is absolutely evident. Thank you very much for the many exciting insights! It was an absolute privilege to visit this hotel.We will definitely be back.

Nicholas peck

I recently stayed at a five-star hotel and had a mix of experiences, though the negatives were striking enough to warrant serious consideration. 1. **Stellar Location**: The location is indeed magnificent, offering remarkable seclusion and a breathtaking view of the beach that feels exclusive and enchanting. 2. **Beautiful Design**: The hotel boasts a stunning, traditional rainforest-inspired design that adds a unique charm to the overall experience. 3. **Aesthetic Room Setup**: The room was aesthetically pleasing, especially with its private pool and picturesque vistas of nature that instantly instilled a sense of relaxation. 4. **Amazing Massage**: The massage I received was exceptional, truly a highlight of my stay. However, the experience was overwhelmingly marred by the management's glaring shortcomings: 1. **Management Blunders**: The management staff needs a complete overhaul—it's astounding to witness such inefficiency in a five-star establishment. Breakfast time became a chaotic and frustrating ordeal, with absolutely no crowd management in place. It felt like a free-for-all! Finding a seat was nearly impossible, and I was left wandering around in search of a spot among the chaos, which is far from the serene breakfast experience one would expect at such a prestigious hotel. 2. **Dusty Rooms**: To add insult to injury, the rooms were inexplicably dusty. It was as if they hadn't been properly cleaned in ages, which detracted significantly from the luxurious stay I had envisioned. Ultimately, while the hotel has potential due to its stunning environment and excellent amenities, the management's (ZUL) swift response made it exceptional.

2 B

I had an amazing stay at The Datai Langkawi. From the moment I landed, everything was taken care of so smoothly. The airport pick-up was super comfortable – the car was spotless and made me feel like I was already on holiday. I stayed in Beach Villa 6, and it was just perfect – right by the beach, very private, and beautifully kept. Waking up to the sound of the waves was something I’ll never forget. A big thank you to my butler, Ana, who really made the stay extra special. She was so attentive, kind, and thoughtful, always making sure I had everything I needed without ever being intrusive. Overall, the service, the villa, and the whole experience were five-star all the way. I’ll definitely be back again – already looking forward to my next visit!